Category Archives: Uncategorized

Philips AED Recall and Rebate Offer 2020

If you’ve received formal letters recently from Philips Healthcare regarding their voluntary AED recall and their consent decree agreement with the FDA you may be unclear how to proceed.  Should you keep your AEDs or replace them?  At AED One-Stop Shop we’ve received lots of customer phone calls and emails since as we’re an authorized National Philips distributor and an online seller of this equipment via the popular webstore.  Many customers are confused by the language and want an interpretation.  So here are a few take home points from the letter and what’s happening with the Philips HeartStart AEDs:


  • The recall affects only the Philips HeartStart OnSite, HS1, FRx and Home Defibrillator AEDs
  • The Philips HeartStart FR, Forerunner, FR2 and FR2+ AEDs are not affected, but these devices are old and should be replaced with newer life-saving devices like the OnSite model
  • Only AEDs manufactured from 2002 to early 2013 are affected by the component issue
  • AEDs which sound a triple audible chirp in tandem with a flashing red indicator mean that the AED should be taken out of service and you should contact Philips Technical Support at 800-263-3342
  • If your AED is not chirping but you’ve received a letter or believe your AEDs were purchased in that 11-year span you should have your serial numbers checked by AED One-Stop Shop at 855-677-2337
  • Philips estimates that 99.9% of their AEDs are safe and their AEDs are responsible for countless human lives saved
  • It is reassuring to know that the newly manufactured Philips HeartStart AEDs like the FRx, OnSite and Home Defibrillator went through a recent technology upgrade
  • The particularly troublesome component (also known as R92) has been replaced for the newer AEDs and thus there’s no known risk of this issue happening
  • Other product enhancements and labeling were put into place to increase the reliability and ease-of-use of the Philips Automated External Defibrillators
  • Customers who do have AEDs that have been identified by AED One-Stop Shop or Philips as being affected can leverage a generous Philips Rebate Promotion through which offer instant rebates ranging from $50 – $625 per AED device
  • If you have an OnSite, HS1 or Home AED (serial numbers beginning with A) affected by the recall you must execute the purchase by 9/30/20 as the rebate offer officially ends then
  • If you have an FRx AED (serial numbers beginning with B) affected by the recall you must execute the purchase by 12/31/20 as this is the current offer expiration. Philips is evaluating the FRx rebate program for 2021.


Thanks for taking the time to better understand about this voluntary recall and the safety of your AEDs.  If you’d like to learn more about how the trade in works with Philips and AED One-Stop Shop, please check out this short blog article and contact us at or 855-677-2337.

Check your Philips HeartStart AEDs for recalls, rebates and “end of life” support

Letter – FR2 PMA End of Service

It is easy to confuse Philips AEDs because they all have a red and white carrying case, but the AEDs within can be one of several AED models:

The Philips FR2 / FR2 + AEs should be replaced immediately and you can contact AED One-Stop Shop for a quote at 855-677-2337 or

The Philips HeartStart OnSite, HS1, Home, and FRx AEDs should be checked for recalls by sharing your AED serial number with an AED One-Stop Shop consultant.  Rebates range from $50 – $625 depending upon the AEDs age and model type.

The Philps HeartStart FR3 AEDs have no recalls and like the OnSite, HS1, Home and FRx these AEDs have premarket approval (PMA) by the FDA.

Connected AEDs During COVID-19 Pandemic


The World is stunned by the COVID-19 Coronavirus pandemic.  For those in safety, human resources or risk management who manage AEDs (Automated External Defibrillators) this poses some unforeseen difficulties.  How do you go about check AEDs when facilities aren’t open or operational?  How do you ensure that AEDs are ready to save a life?  How do you ensure the AED pads and batteries are changed according to guidelines?

There is a new generation of AEDs hitting the US marketplace:  connected AEDs!  These Automated External Defibrillators have all the latest life-saving technology you might expect but they can also transmit their readiness status to AED readiness software.  Those with this type of technology from AED One-Stop Shop can be in complete compliance without relying upon humans to check the AEDs.

Here are a few notable technologies:

  1. LIFEPAK CR2 with AED These AEDs have phenomenal technology to include bilingual language, pediatric button, and WIFI connectivity.
  2. ZOLL AED 3 with AED PlusTrac. This AED has just received FDA approval in the US and this AED has a color screen, pediatric button, RealHelp CPR coaching a WIFI connectivity.
  3. HeartSine Samaritan Connected AEDs with AED LIFELINKentral. This is the World’s smallest current public access defibrillator, it’s easy-to-use and boasts WIFI connectivity using a Gateway device.

Customers with these solutions becoming raving fans because their AED program becomes automated and easy to manage.  What if you have older AEDs from Philips HeartStart, ZOLL, LIFEPAK, Cardiac Science Powerheart, or Defibtech Lifeline?  Perhaps you’re not in the market to swap and upgrade to a new type?  You’ll be pleased to hear AED One-Stop Shop and offers AED Sentinel.  This cellular cabinet-mounted hardware kit with pairs with Sentinel readiness software.  This clever technology reads your current AED’s readiness indicator and communicates it to the software using cellular.

AEDs have come a long way and we are thrilled to offer the most comprehensive connected offerings to help your organization protect those you love and care about.  Email or call 855-677-2337 with questions or for a proposal.

Mobilize HOME Rescue System

In response to the COVID-19 Coronavirus Pandemic, AED One-Stop Shop is pleased to off the ZOLL Mobilize Rescue Systems offerings on our website.  Americans are placing emphasis on home safety and we recommend these innovative life-saving systems to be well prepared for a home emergency.  Its way beyond a first aid kit because it uses your smart phone or the integrated tablet to guide you through giving appropriate care or even saving a life!

Comprehensive Mobilize Rescue Systems


COMPREHENSIVE Rescue System, Hardened Carry Case with Integrated Mobilize Rescue App and Complete set of Rescue Supplies

SKU: 8911-001000-01

COMPREHENSIVE Rescue System is the top end offering from ZOLL Mobilize. The Comprehensive system weighs 15 pounds and its dimensions are L 17.2” x W 13.7 x D 6.5″. It has the most treatment capabilities to include all of these: Severe Bleeding, Unconsciousness, CPR, Rescue Breathing Children & Infants, AED Application, Trouble Breathing, Opiate Overdoses, Hypothermia, Seizures, Choking, Impaled Objects, Amputations, Confusion, Stings, Pain, Trapped Limbs, Burns, Fractures & Sprains, Diabetic Problems, Chest Pain, Allergic Reactions

Mobile Mobilize Rescue Systems


MOBILE Rescue System, Backpack Carry Case with Integrated Mobilize Rescue App and Complete set of Rescue Supplies

SKU: 8911-002000-01

The MOBILE Rescue System has a lighter weight than the Comprehensive system at just 10 poinds and dimensions of L 18” x W 14 x D 7”. It has the most treatement capabilities to include all of these: Severe Bleeding, Unconsciousness, CPR, Rescue Breathing Children & Infants, AED Application, Trouble Breathing, Opiate Overdoses, Hypothermia, Seizures, Choking, Impaled Objects, Amputations, Confusion, Stings, Pain, Trapped Limbs, Burns, Fractures & Sprains, Diabetic Problems, Chest Pain, Allergic Reactions

Compact Mobilize Rescue Systems


SKU: 8911-003000-01

COMPACT Rescue System, Durable Military Grade Nylon Soft Case with Rescue Supplies for Trauma and Cardiac Arrest, Inlcudes Multi-user App License.  The COMPACT Rescue System weighs just 1 pound.

Despite the compact size of L 7.5” x W 4” x D 3” it’s treatment capabilities include Severe Bleeding, Unconsciousness, CPR, Rescue Breathing Children & Infants, AED Application, Trouble Breathing, Opiate Overdoses, Hypothermia, Seizures & Choking

HeartStart Home Defibrillator
HeartStart Home AED

We love the tandem of an AED (Automated External Defbrillator) with Mobilize.  Might we suggest this Philips HeartStart Home AED Portable Bundle for just $1275.00.

Philips Home AED Defibrillator Online Shop


4 Reasons to Trust the VIEW AED to Protect Lives

Imagine a friend, colleague or loved one down on the ground, not breathing or responsive… yes this would be a nightmare for even the most composed under pressure.  You command someone to call 911, and for someone to get the AED (Automated External Defibrillator) and you begin to do CPR compressions.  Your colleague brings you the AED and you hope and pray that the it powers on and is easy-to-use.

When we know that ease-of-use is of great importance AED One-Stop Shop often recommends the simple and intuitive Defibtech Lifeline VIEW AED.  Here are some reasons to trust the VIEW AED:

  1. All AEDs speak to you and tell you what to do but the VIEW has the industries first color video screen which shows you what to do. This colorful screen shows you that you’ll need to bare the chest, locate the electrode pads from the back of the AED, when to push the shock button and even how to do CPR.
  2. A cardiac arrest emergency is not only daunting but it can be very loud as people tend to crowd, assist, talk loudly and even scream. If your AED has only voice prompts without visual prompts as to what to do this can certainly make the rescue more challenging.
  3. Many workplaces, public places and industrial settings are very loud environments naturally. The VIEW’s video screen is ideal for such noisy areas, it’s no wonder you’ll currently see the Defibtech VIEW AEDs at Chicago O’Hare airport.
  4. Beyond the attractive look and colorful screen you’ll be reassured to know the VIEW AED utilizes great technology to save a life from cardiac arrest death. Defibtech utilizes Philips Healthcare’s SMART biphasic technology which has been proven to deliver therapeutic defibrillation energy while minimizing damage to the heart.


AED One-Stop Shop and are proud Defibtech authorized distributors and we’d be delighted to email you a proposal for the VIEW AEDs.  We’ve found the VIEW AEDs are a great device to upgrade to from older devices which lack the latest life-saving technology.  That said, we’ve helped countless companies deploy the VIEW AEDs as their first AEDs too.

AED Defibrillators for your Home

Our home is filled with those we love, our family and our friends! But what if our home was the place that someone suffered a cardiac arrest? What we do and how would we respond? Would we call 9-1-1 immediately? Would we begin CPR compressions on the chest? Where’s the closest AED (Automated External Defibrillator)?
Did you know that more than 60% of cardiac arrest events happen in the home? Why has no one suggested we invest in an AED (public defibrillator) to help us protect those we love? Did you know that AEDs are safe and very easy-to-use? Did you there’s an AED type made by Philips Healthcare which is designed for the home? A quick defibrillation shock from an AED gives the victim the very best chance of survival and if emergency care doesn’t arrive for 10 – 20 minutes from drop there’s very little chance at resuscitation at all.
AED One-Stop Shop and are advocates for personal-use AEDs for people’s homes and personal vehicles. The Philips HeartStart HOME AED has the following features:
– 1-2-3 design where you power it on, place the two electrode pads and push the shock button (if prompted.)
– Voice prompts which guide you through the rescue
– Intuitive prompting called Life Guidance which knows which prompt to advise
– CPR metronome for the perfect rate of chest compressions
– All items included you’ll need to save a life (AED, battery, pads, red carrying case AED kit) in a consumer electronics box
– 8-year warranty
If you’d like a quote email or if you’d prefer to just buy one you can order the Philips HeartStart HOME AED here for just $1275.00 and you can use coupon code “50LOVE” for an additional $50.00 off.

When Should I Replace Our AEDs? 8 Reasons to Upgrade AEDs!

How many mobile phones have you bought in the past 15 years?  How many laptops or PCs have you had upgraded in the same timeframe?  When you did, what the technology much better?  Well, yes of course it was.  AEDs are Automated External Defibrillators the small life-saving devices which revive people from certainly death when they experience cardiac arrest.  And if your AEDs have been hanging on the wall for 10, 15 or even 20 years, it’s time for a change.  Here are eight (8) reasons you should consider a replacement or trade-in offer from AED One-Stop Shop:

  1. EASY: the new AEDs are easier to use with pre-connected electrode pads and often fully-automatic shock delivery
  2. VISUAL GUIDANCE: the old AEDs all told you one to do but most of the new ones give you visual prompts and screens too
  3. SIZE: the new generation of AEDs are becoming smaller, lighter and more compact than their predecessors
  4. CPR: the new AEDs coach the responder through CPR with outstanding commands, metronomes and even real-time feedback if you’re too slow with the compressions
  5. ECONOMY: the new AEDs have features which minimize maintenance costs over time with long-life batteries and pads
  6. END-OF-LIFE: this is when the AED manufacturers phase out old models and stop offering pads and batteries to maintain them
  7. RECALLS: some AEDs have received mandatory or voluntary FDA recalls due to concern over safety (this one’s important so call us at 855-677-2337 if you’d like to check your AED serial number)
  8. WI-FI CONNECTIVITY: some new AED models (such as the LIFEPAK CR2, ZOLL AED3 and HeartSine Gateway) have wireless connectivity features which can pair the AEDs with readiness software for ultimate readiness & compliance


In short, the new AEDs are easier-to-use than ever and the manufacturers like ZOLL, Stryker/Physio-Control, Defibtech, Cardiac Science, HeartSine and Philips have made great enhancements to their latest devices.  While simpler to operate, they are packed with revolutionary new technology that will certainly lead to more lives being saved.  The wireless features offer a ton of possibilities like communicating ECG data to EMS providers and other benefits for first responder system.

So how do you proceed?  Just call us at 855-677-2337 or email us at to check the status of your AEDs.  Or why not try our quick 15 question AED Buyer’s Guide Survey?  We’ll make recommendations as whether to keep yours or upgrade them and we are armed with trade-in promotions to help you replace them affordably.

Myths About AEDs (Automated External Defibrillators)

It’s sad but true that many organizations, companies, schools, non-profits and communities have steered clear of investing in life-saving AEDs (Workplace Defibrillators) because of myths or misinformation.  AED One-Stop Shop and are here to offer some clarity for you on these common opinions.  Our aim of this short article is certainly not to persuade you to buy them but rather present facts that you can weigh into your decision as to whether to make this investment in life safety.

Myth #1:  Heart Attack vs Sudden Cardiac Arrest understanding

American’s commonly confuse a Sudden Cardiac Arrest with a common Heart Attack and thus believe the likely candidates to need revival are elderly, over-weight, have heart problems or other risk factors.  In fact they are very different, a heart attack is more of a “plumbing problem” caused by a blockage and an AED can’t help those victims, they often require bypass surgery.  Cardiac Arrest however is an “electrical problem” caused by a misfire in the heart and this can occur someone one of any age (to include children and young adults) and any gender, often with no warning.  Cardiac Arrest takes 1,000 lives in the U.S. each day and the only way to revive them is with quick defibrillation and early CPR.

Myth #2:  Calling 911 Is Sufficient

Organizations often shy from AEDs because they are in close proximity to a Fire Station or Ambulance Company.  What they must realize is that “time to defibrillation” is of utmost importance to a rescue.  If a victim were to be shocked at minute 2 by a lay-responder with an onsite AED, the chance of survival would be about 80%.  If, however, an EMT or paramedic were to arrive with a professional defibrillator and deliver shock at minute 10 the likely hood of survival would be less than 5%.

Myth #3:  AED Devices Are Too Expensive

When AEDs first became available for purchase about 25 years ago, it was not uncommon for their price point to be $2000.00 – $3500.00 each.  Due to innovative technology and a competitive marketplace the pricing has come way down since then.  Today’s AEDs are not only affordable to purchase from about $1000.00 to $1800.00 but they’re affordable to maintain with batteries and pads overtime.  Organizations who’ve been apprehensive to buy them because they may need many devices should realize that most AED distributors like AED One-Stop Shop and offer volume discounts.

Myth #4:  Worries About Doing Harm or Product Safety

It’s common for people to be apprehensive about AEDs and concerned that they may harm or even kill someone with an Automated External Defibrillator.  All AEDs require FDA-approval to be sold and purchased in the United States.  Premarket approval (PMA) is the FDA process of scientific and regulatory review to evaluate the safety and effectiveness of Class III medical devices.  It’s reassuring to know that all AEDs analyze the victim’s heart rhythm and can only deliver a defibrillation shock if the victim is indeed in need of one.  In other words, you simple can’t harm someone with an AED due to this required product safety feature.

Myth #5:  We Don’t Want the Legal Risk of Being Sued Because of AEDs

The Good Samaritan Laws in all 50 States are designed to protect those who respond in an emergency.  Good Sam Laws typically cover the responder, the organization and the enablers who are the company’s who provide the life-saving devices.  These laws include both use of CPR and use of an AED and as long as their utilized with good intent the protection is very comprehensive.  The courts are not as favorable when organizations fail to keep up the “standard of care” in an industry.  What this means is if most hotels (for example) have AEDs and one fails to invest in them they could be found liable if someone were to die on property.

We hope this short article dispels some myths and misperceptions and prompts some serious thought and consideration about creating a “heart safe” environment.  The team of Consultants at AED One-Stop Stop Shop and can help provide further depth on any of these topics by calling 855-677-2337 or  Also know that today’s CPR training now incorporates AED training too so employees learn life-saving skills and how to use the simple-to-use AED devices.

AED Device & Battery Disposal & Recycling

AEDs are close to 30 years old which means that many organizations are on their 2nd or 3rd generation of life-saving Automated External Defibrillators or AEDs.  But what do you do with your old AEDs?  How do you dispose of them responsibly so as to not endanger the environment with the lithium powered batteries?  AED One-Stop Shop and our partners at are proud to continue our FREE AED Recycling and Disposal Program.

#AEDRecycle accepts the following Automated External Defibrillator types: LIFEPAK, Philips HeartStart, ZOLL, Defibtech Lifeline ReviveR, Cardiac Science Powerheart, Physio-Control, Medtronic, Welch Allyn, Cintas, HeartStream ForeRunner and Laerdal.

Here are the easy steps:

Contact an AED Consultant at AED One-Stop Shop at or 855-677-2337 option 1 for clarification about which items should be shipped and which non-hazardous items and can be disposed of.
Remove the batteries from your AEDs and pack them in boxes or other suitable packaging. It is okay to include all the parts such as the AED devices, carrying cases, batteries, pads and rescue kits.
Ship to AED One-Stop Shop via only ground shipment as the lithium batteries are typically prohibited from being shipped by air transportation.
Customers are responsible for the shipping charges but do not incur any processing or disposal fees.
Address for your shipment to:

AED One-Stop Shop
Attn: AED Recycling Program
6300 Riverside Plaza Lane NW
Suite 100
Albuquerque, NM 87120

AED One-Stop Shop thanks you for caring about the environment and for your interest in our sustainable AED recycling program.

To Shock or Not to Shock: AED Defibrillator Technology

When a person learns for the first time that an AED (Automated External Defibrillator) cannot deliver a shock unless it’s needed… they look relieved to say the least!  And why wouldn’t they?  Our visions and thoughts about defibrillators likely feature a hospital crash cart defib with paddles on a patient’s chest that we’ve seen on TV or in a movie.  But we’re not professional rescuers or medics.

An AED Defibrillator is a small easy-to-use life-saving device designed for every day people in an emergency.  Without one close or accessible the chance of surviving a sudden cardiac arrest is minimal.  AEDs are about $1500 and they offer amazing technology made simple for anyone to use to save another’s life.

Turn it on, listen to the voice prompts, place the pads on the bare chest, deliver a shock and do CPR compressions… that’s it.

So how is the AED Defibrillator intelligent enough to determine correctly if a shock is required?  The Automated External Defibrillator reads the victim’s ECG rhythm though the moist & sticky electrode pads. It determines if the heart is in a chaotic rhythm knows as (VF) ventricular fibrillation or V-fib.  It’s considered the most serious cardiac rhythm disturbance.  Disordered electrical activity causes the heart’s lower chambers (ventricles) to quiver, or fibrillate, instead of contracting (or beating) normally. This prohibits the heart from pumping blood, causing collapse and cardiac arrest.  This type of arrhythmia is a medical emergency and it is certainly threatening.

A complex algorithm helps the AED Defibrillator determine if the victim is indeed in Sudden Cardiac Arrest and then delivers a defibrillation shock.  If the victim is choking, having a seizure, fainting or other reasons for being non-responsive the device would not deliver a shock.

The team at AED One-Stop Shop and would kindly ask you to share with others whether you know this or just learned it.  This action could lead to human lives being saved.  If you’d like to go about equipping with AED Defibrillators at your organization, contact us at 1-855-677-2337 or