Category Archives: AED Program Management

AEDs and Medical Direction

We commonly get questions about the laws regarding AEDs and what needs to be done to ensure the deployment of life-saving AEDs meet all requirements.  Though topics like Medical Direction, AED Program Management, and EMS Registration aren’t the easiest to understand, the solutions that AED One-Stop Shop offer are comprehensive and they make compliance quite simple.

All States have slightly different guidelines when it comes to Automated External Defibrillators and their Good Samaritan Laws have varying verbiage.  But in general these are the categories that are typically required:

  • Medical Direction or Medical Oversight from a licensed Physician
  • Registration of AEDs with the appropriate EMS agency or agencies
  • Documented AED protocol or policy
  • Integration of CPR/AED training and certification
  • Ongoing maintenance and audits of AED devices which is documented
  • Notification of use when an AED is utilized in a save attempt

As the name AED One-Stop Shop suggests we offer all facets of an AED program including:  AED devices, batteries, pads, accessories, CPR training, and yes a Program Management Solution which checks all of the required or recommended boxes above.

The important thing to grasp about Program Management and laws surrounding AEDs is that AEDs are life-saving devices.  AEDs are considered Class III medical devices and this product category is closely regulated by the FDA.  An AED program should be “well designed” and the requirements that are outlined above are intended to ensure that organizations implement programs which are adequately safe for the public.

AED One-Stop Shop offers such solutions as En-Pro PlusTrac, StatPADS Medical Direction, and Arch by Annuvia.  These companies are primarily or solely focused on keeping customer compliant with the laws.  They are considered the experts in the industry and their solutions are not just intended to mitigate risk, their software and processes make managing many AEDs simpler.  The enterprise software is user-friendly, it send email reminders, it tracks devices and accessories and results from equipment audits.  Those that use spreadsheets still or even less will be amazed to see what they’re missing.

To learn about AED One-Stop Shop “AED Program Management” contact one of our specialist right now.  Email us for a digital brochure and a detailed quote or call 855-677-2337 with any questions.

Are you equipped with AED Defibrillators?

2015 is upon us and it is our hope that it’s a wonderfully productive and rewarding year for your organization, and a safe one too!  January is a perfect month to look at your safety protocols and procedures to ensure complete readiness. Are you aware of AEDs? Have you considered AED defbrillators as part of your plans?

Are you AED-equipped?  If your organization has not yet invested in Automated External Defibrillators, then it’s certainly time to bring a proposal to your very next safety or staff meeting.  These easy-to-use life-saving devices are more affordable than ever, Good Samaritan Laws and manufacturer indemnification policies provide liability protection, and it is simply the right thing to do to protect your staff, customers, visitors, students and others.

Is your AED coverage sufficient?  For those that have AEDs already it is wise to look at facilities to determine if your placement of devices is enough to minimize respond times.  The American Heart Association guideline encourages AED placement that yields “drop to shock” response times of 3 minutes or less.  Also do your AED locations appear on evacuation maps and other such facility maps?

Are your AEDs ready to save a life?  Can you confidently say that every AED has a functional battery, non-expired pads, and that each device passed its most recent self-test?  Those with a Program Management solution in place like PlusTrac, StatPads, Readiness Systems or Annuvia in place can likely answer that question quickly and affirmatively.  Tracking software is a wonderful idea whether you manage few or many AEDs since it creates a reliable system for ensuring that every device is in a readiness state when you need it most.

Are your people prepared?  Do you have a response team in place to respond to an emergency?  What percentage of your employees are CPR/AED certified?  As your organization experiences employee attrition and new employee hiring it is wise to check on your CPR rosters.  Both AHA and American Red Cross curriculum have a 2-year certification and then it’s time to renew.  It may also be a good idea to try a new instructor once in a while as this can help keep the class content fresh and the attention of your staff for the 3 hour class.

AED One-Stop Shop is proud to offer multiple leading brands of AEDs and also Program Management and CPR training solutions.  If you’d like more recommendations or would like to share the results of your January 2015 audit, we’d be happy to talk workplace safety with you.  Call us at 855-OSS-AEDS / 855-677-2337. Buy AEDs online at Or email us at

Do You Have AEDs or a Complete AED Program?

That you have invested in Automated External Defibrillators (AEDs) could be the difference between an employee, student, customer, athlete, or visitor living or dying on the premises of your organization.  For those that have taken the steps to proactively equip themselves with these small and easy-to-use life-saving devices, you should be commended.  This action makes a statement and displays that you care.

There is, however, more to a truly outstanding AED Program than purchasing devices alone.  What good for instance are the AEDs if ones employees are intimidated about using them?  What could be the consequence of an AED not working correctly in an emergency situation due to a dead battery?  To create a “heart safe environment” there are other products and services that could better your AED Program and your overall readiness.


Below are a few industry terms that are described simply and plainly:

Medical Direction / Medical Oversight – A physician agrees to oversee your AED Program ensuring that a protocol is in place and the program is well designed.  This physician will typically review the data from the AED when it is used for a rescue.  Medical Direction is required in some States and encouraged in others.

Medical Prescription – This should not be confused with Medical Direction.  It is simply a paper or digital prescription certificate to authorize an AED for your organization.  Some manufacturers include a prescription with the device while others charge a nominal fee.

CPR/AED Training & Certification – An authorized CPR instructor trains employees in Cardio Pulmonary Resuscitation and use of an AED.  This is typically a 3 hour course in which students get training materials, use of an AED trainer and manikin, and receive a 2 – year certification.  Students gain confidence in the use of an AED and take these important life-saving skills with them to their homes and communities.

Maintenance Audits & Tracking – To ensure AEDs are fully functional when they are needed most, an organization should check their AEDs status periodically, most often monthly.  An inspection of the AED should include checking of the pads, battery and AED status indicator.  This important audit information should be recorded diligently and there is fantastic industry specific software which helps do so efficiently.

Service Contracts & Maintenance Visits – This is where a professional of some type checks your AEDs about once a year and completes routine maintenance of the equipment.  These are declining in popularity due to the expense and also that the AEDs complete quite vigorous self-testing of their components.  If you have a tracking system in place like the one described above the visits aren’t really necessary, but occasionally a customer enjoys the peace of mind it gives them.

EMS Registration – This is a paper or digital form that is submitted to your local EMS agencies that informs them of the specific locations of your organization’s AEDs.

Post-Event Services – When an AED is used (whether the outcome is positive or not) the data should be downloaded from the device (using a communication cord, data card and software) and reviewed by a Medical Director or treating Hospital.  Post-Event Services are offered to the client to take care of the download, review, transfer of data and often with a replacement AED offered so the client is not without a working AED for long.


I hope you found these descriptions useful.  AED One-Stop Shop offers these services from the very best specialists in the industry.  We can bundle a package of services and sometimes we can offer services on an a la carte basis.  Customers who have invested in some or all of these services find that their AED Program runs smoothly and that they are not burdened with the management of the program all by themselves.  Such systems empower employee contacts at each site and give them roles and responsibilities.  Even more than the organization and efficiency that Program Management provides, the raise the likelihood of lives being saved as a result of the organizational readiness.  If you’ve invested in AED but have yet to consider Program Management from AED One-Stop Shop, contact us right away by clicking here:   AED One-Stop Shop (one partner. all solutions.)